Achtung Cry Baby
It's amazing to me how people, no matter what country they're in, consistently fall into what I call the "Justify My Job" paradox.
One minute they're bemoaning the fact that "I'm so busy ... I've got way too much to do."
As soon as you shift the workload, it becomes "I thought that was my job, why is she doing it now?"
They're just never happy, are they?